Terms of Service

1. Scope of Services

GTM Ventures offers a variety of services, including but not limited to:

• AI-powered cold email outreach systems
• Lead list building and enrichment
• Email deliverability infrastructure (domains, warmup, IP setup)
• Inbox management and reply handling
• GTM strategy and execution
• Podcast booking and promotion
• GPT-built outreach frameworks, templates, and guides
• SaaS or API-based tools for cold outreach and leadgen automation

Each service may come with its own scope, deliverables, and pricing structure. The specifics will be defined at the time of engagement.

2. Client Responsibilities

Clients agree to:

• Provide timely information and approvals related to ICPs, copy, or lists
• Respect all deadlines, meeting links, and communication protocols
• Follow through on booked meetings and outreach responses
• Use our services ethically and in line with applicable laws

We are not responsible for poor results due to late feedback, incorrect info, or misaligned offers you provide.

3. Compliance Disclaimer

While we implement best practices in outreach and infrastructure hygiene, you are ultimately responsible for legal compliance in your jurisdiction. This includes but is not limited to:

• CAN-SPAM
• GDPR
• CCPA
• Anti-spam and marketing regulations applicable to your business and contacts

GTM Ventures does not act as the sender-of-record in outreach campaigns. You are.

4. Payment Terms

• All services are prepaid and non-refundable.
• No work begins without cleared payment.
• Pricing and service length will be outlined in the invoice, order page, or custom agreement.
• Monthly services auto-renew unless otherwise agreed in writing.

If your payment fails, service pauses immediately until resolved.

5. Performance & Guarantees

We do not guarantee specific results unless explicitly stated in writing. Where a performance estimate is offered (e.g., "50 meetings/month" or "10 replies guaranteed"), it is subject to:

• Your cooperation
• Timely approvals
• Product-market fit
• Use of our full recommended infrastructure

If we don't hit the target, we may continue campaign execution without additional charge until baseline performance is reached—at our discretion.

6. Ownership & IP

You own:

• All leads, domains, mailboxes, and responses tied to your account

We own:

• Frameworks, scripts, tools, automations, and systems not explicitly transferred in writing

7. Termination & Pausing

Unless stated otherwise:

• You may cancel monthly services with 7 days' written notice before your next billing cycle
• One-time services are final and non-cancellable
• We may terminate service if you are abusive, noncompliant, or fail to pay

No "pause" is offered once a service cycle begins.

8. Confidentiality

Both parties agree to keep each other's proprietary information and client data confidential. This includes leads, messaging strategies, deliverability tactics, and internal processes.

9. Liability Limitation

GTM Ventures is not liable for:

• Missed revenue, platform bans, or lost opportunities
• Errors caused by third-party tools, APIs, or CRMs
• Any indirect, incidental, or consequential damages

Maximum liability is limited to the fees paid in the last 30 days.

10. Dispute Resolution

We aim to resolve disputes informally. Failing that, any legal dispute will be governed by the laws of the province of Quebec, Canada.

11. No Agency Relationship

Engaging our services does not create a partnership, joint venture, or employment relationship between you and GTM Ventures.

12. Modifications

These Terms may be updated periodically and are valid as of the time of reading. It is your responsibility to review them when engaging new services.

Contact Us

For questions or issues, contact:

charlescormiercoaching@gmail.com

gtm.ventures